Opportunity Flywheel LLC
Grocket support
Contact us
Email support@opportunityflywheel.com. Please include your device and operating system version, the application version shown in Settings, and what you were doing when the problem occurred.
Delete your account
You can delete your Grocket account and its data from inside the app: Settings → Account → Delete account. Deletion is permanent and removes your saved recipes, lists, and preferences.
If you cannot reach that screen, email us from the address on the account and we will delete it for you. Full instructions, including what is deleted and what is kept, are on the delete your account page.
Manage or cancel a subscription
Grocket is free to use. If you hold a subscription, it is billed by the app store you bought it from, not by us — cancel or change a plan in your Apple ID subscription settings or in Google Play subscriptions. Refunds are handled by the store under its own policy. Note that deleting your Grocket account does not cancel a subscription: cancel first, then delete.
Report a pricing error
Store prices and promotions come from third-party data and can be out of date or wrong. Grocket does not guarantee prices, and the price at checkout is the one that counts. Tell us about a bad listing and we will look into the source.
Turn off price sharing
Prices you confirm or scan — the item, the store, the price, and the date, with nothing identifying you — are added to a shared price database so that other users see current figures. To stop contributing, go to Settings → Privacy and switch price sharing off. The privacy policy describes what is and is not included.
Report a security issue
Email security@opportunityflywheel.com with the details. We ask for a reasonable period to investigate and remediate before public disclosure.